1. Shipping Partners: To deliver your orders efficiently, we partner with reputed courier service bluedart.
2. Shipping Time / Delivery Time:
- Processing Time: We aim to process and ship 99% of orders within 24 hours. Orders placed before 2:00 PM will be shipped on the same day (except Sundays and public holidays). Orders made after 2:00 PM will be shipped the next business day.
- Pickup Time: BlueDart pickups are scheduled on the same day for shipments created before 4:00 PM; otherwise, pickups will occur the next day.
- Delivery Time: We strive for delivery within 2-5 days across India. Delivery times are subject to courier schedules and may vary. Please allow ample time for delivery and avoid placing last-minute orders.
3. Tracking Your Order: Track your shipment status anytime via our website by visiting the “My Account” section.
4. Packaging and Invoicing: All shipments include an invoice reflecting the product price as per Indian Tax Regulations, even if the order contains gifts.
5. Guarantee/Warranty:
- Warranty: These products are not covered by warranty (unless specified otherwise). Report only manufacturing defect within the same day of delivery.
- Defective Products: No warranty applies to products subject to misuse, modification, or unauthorized alterations. If the product is damaged on arrival we will replace or repair defective items at no additional cost, with shipping prepaid by us. Please read more about this in our cancellation and refund policy.
6. Responsibilities:
- Installation: We are not liable for damages caused by improper installation or incorrect electrical connections. Ensure correct installation practices are followed.
We are part of Lioncircuits launchpad program and all development & components will be shipped from their warehouse